This activity enables brainstorming, capturing and evaluating ideas and developing potential solutions for the Cost, Quality and the Leads Time targets given the business requirements. Future sales ambition coupled with the past sales/profitability and customer satisfaction records enable forecasting of the Cost, Quality and the Leads Time Targets to meet the business’ commercial targets.
- Objectives/Key learning points
- Define foundation for the Cost, Quality and the Leads Time Targets setting to support the business targets
- Teaching Methodology
- Practical training workshop with hands-on case studies as examples of good practise
- Implementation Methodology
- Project-based implementation. Facilitated discussion with the client as to what drives the desire to reduce cost, improve overall quality (of their services and products) and reduce the time to market (also time to serve the customer).