Root cause problem solving is an essential tool kit for every project manager, line manager or team member participating in any kind of team. This module will give a practical insight into the methodology for problem solving that can be immediately applied. It enables fast & structured root cause problem solving and development of an improvement action plan the given problem in any aspect of the business.

  • Objectives/Key learning points
    • How to define the problem
      • Understand importance of clarity in problem definition
    • How to solve the problem
      • Understand the root cause of the problem
    • How to work effectively to solve problem
    • How to create a common plan of attack
    • Understand the leadership aspect – why is it so hard – exercise
  • Teaching methodology
    • 1-day training - overview of problem-solving methods
  • Implementation methodology
    • Define problem on a real client project
    • Identify correct methodology to solve the problem
    • Problem modelling and identification of possible root causes

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